I liked the way they gave estimates and how these estimates translated into reality. That is what you call truthful service. Upon contacting their company about my air conditioning concerns, one of their staff intelligibly and courteously attended to me right away. We talked for minutes, he got me into the deal, and answered all my questions regarding how much can I save if I trusted their service. The planning went smoothly, they installed it as planned and their service is always available online for easy access. It just goes to show that my hunch was right in the first place, that I am in the hands of the right people.